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Apocalypse Now What?

This summer feels like the end of an apocalypse film, where a ragged group emerges from their underground bunker, blinking in the sunlight and looking around to survey the aftermath of the meteor strike/nuclear war/global pandemic. As COVID-19 cases continue their downward trend in the US, we’re left with some major fallout to deal with. Provider burnout is at an all-time high, Americans are experiencing an unprecedented mental health crisis, and healthcare inequities are increasingly severe.

There’s no way around it – we have a lot of work to do. The decisions we make (or don’t make) now will have major effects down the line for both individual health systems and healthcare as a whole. It feels overwhelming, but a foundation of digital innovation, partnerships, and collaboration will help us build a post-COVID-19 healthcare industry we can be proud of. Let’s get started.

Industry insights

• 7 digital solutions to transform your health system’s clinical operations – Part 1 & Part 2 [AVIA]: Digital clinical operations are in the spotlight as health systems look for ways to improve patient experience, help physicians operate at top of license, and provide some financial wiggle room with margins that were close to non-existent during COVID-19.
• Get personal: Building a hyper-personalized care strategy [AVIA]: Spotify has personalized music recommendations and Care/of gives you a customized supplement routine, so where’s personalization in healthcare? Consumers are being catered to as individuals in other industries, and health systems need to catch up to stay competitive.
• AVIA Member Boston Medical Center is #2 on the 2021 Winning Hospitals: Racial Inclusivity list [Lown Institute]: We know that healthcare is inequitable. Health inequity is a deeply embedded systemic issue exacerbated by COVID-19. There’s still a lot more work to be done, but it’s great to see some health systems making big strides, including AVIA Member Boston Medical Center.
• A view from the top: Six health system execs on how to close the nation’s mental health care gap [Forbes]: There’s no denying it – as a nation, we’re in the middle of a mental health crisis, and healthcare needs to make some big changes to deal with it. How can health systems shift to better protect and care for our communities?

AVIA events

• June 2, 1 – 2 PM CT: Care Orchestration and Command Centers: Transforming Care Across the Continuum
• June 23, 12 – 1:30 PM CT: Leveraging Digital to Make Your Clinical Assets Work For You, Not Against You
• Recording: 4 Big Moves to Emerge Stronger with Digital |  View the recording and access the slides

Graphic of the week: Tiers of hyper-personalization

When it comes to incorporating personalization in healthcare, we can’t wave a magic wand and suddenly be operating at the highest level of hyper-personalized care (wouldn’t that be nice?). Instead, health systems should break down hyper-personalized care into tiers, starting with laying the data foundation and working up to personalized care plans & early disease detection.

Dive into hyper-personalized care

What we’re into this week

Thanks for reading to the bottom of the newsletter! We’re trying out a new section this week, highlighting some non-healthcare-related items that the AVIA team is into this week. Share your recs with us at contact@avia.health.

• Read: Claiming the summit without reaching the top [NYT]
• Listen: A danceable, intergenerational Tiny Desk (Home) Concert from Spanish rapper C. Tangana 
• Watch: Waiting on the edges of our seats for the next episode of Kate Winslet’s thriller, The Mare of Easttown, to drop on HBO