[Infographic] Digital Benchmarking Initiative Survey Findings


woman in a phone looking at a hospital organization

Benchmarking is an essential best practice for health systems, one that provides critical insights about the state of the industry and drives smart, informed decisions about resource investment and prioritization.

As the nation’s leading healthcare digital transformation partner, AVIA has released the results of an industry-first benchmarking initiative that compared performance across 35 health systems and 23 million patients on a range of digital patient experience and virtual health metrics. The survey provides critical data that will enable health systems to calibrate strategies, measure success, and satisfy ever-increasing consumer expectations for convenient, digitally enabled care experiences.

AVIA’s industry-first survey contains essential insights on:

  • Online appointment scheduling
  • Patient portal utilization
  • Virtual and asynchronous visits

Download our survey infographic today.