Unlocking new value with Robotic Process Automation
AVIA
Reducing administrative costs, unlocking workforce capacity
Strategic Initiatives / The 25% Challenge
Administrative costs comprise 25% of a hospital’s total expenditures, a large portion of which are repetitive or unnecessary. Health systems are scaling digital strategies with the greatest potential to permanently reduce administrative costs.
Reduce costs without compromising quality. It’s been the unachievable vision for decades, but that’s changing fast. Digital technologies offer health systems an opportunity to fundamentally transform the way they address administrative burden in their organizations and realize massive cost savings.
From clinical operations to business operations to reimbursement, health systems can harness the potential of digital solutions across their enterprise to increase revenue, improve margins, and unlock workforce capacity.
Participants in our 25% Challenge are taking action to reduce administrative costs and provide superior care. Here’s how:
One AVIA Member deployed a digital chatbot solution to simplify health insurance information for call center employees, resulting in:
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