Open the Doors Wide: Why health systems’ digital front doors will be the primary difference-maker in this next wave of change
Consumers want to feel well as fast as possible. What is your organization doing to enable that in ways that your competitors are not? From new digital-first primary care models and virtual visits to provider search and online scheduling, every digital interaction must create ease and engagement to accelerate your patients’ path to health.
Pairing digital excellence with your expansive services, physical locations, and all other existing assets and advantages is the only proven route to sustainable success in this radically changing competitive environment.
Here are some of the ways that participants are taking action:
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Find out how online scheduling created a template for repeatable digital success at Piedmont Healthcare, and what other health systems can learn from Piedmont’s approach.
Create a consumer-grade digital experience for your patients — something that rivals the ease-of-use of Airbnb or Lyft — or risk being lapped in a race you can’t afford to lose. This is the existential dilemma that health systems face, as they work to prepare for the rising tide of consumerism.