Care Orchestration and Command Centers: Transforming Care Across the Continuum

Hosted by AVIA

Care Orchestration and Command Centers: Transforming Care Across the Continuum

June 2, 2021, 1 – 2 PM CT

Orchestrating care and improving communication across a health system is an imperative to provide safe, efficient and effective care across the continuum.

Health systems with an automated command center can see up to $40 million in savings, reduce transfer delays by 70% post-procedure, and increase the speed of bed assignments from the ED by 30%. Command centers driven by automation are combating these losses, transforming day-to-day operations to provide seamless orchestration of care. In this webinar, industry experts from AVIA, Tampa General Hospital, St. Luke’s University Health Network, and a leading solution company will discuss their innovative approach to command centers and explore the future of care orchestration.  #TransformingCareDelivery

*Restricted to health systems only*

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Speakers for “Care Orchestration and Command Centers: Transforming Care Across the Continuum”

Amy Stevens, EVP, Digital Strategy Performance and Practice Lead, AVIA
Amy has held significant leadership roles across the healthcare spectrum, including health systems, clinical integration organizations, ambulatory services, and physician practice management. At AVIA, Amy leads the work to match the pressing problems and business drivers of member health systems with viable digital solutions in the market, and scan the horizon for emerging opportunities that can propel the innovation agenda forward.

Linda Lockwood, Senior Advisor, AVIA
Linda has over 40 years of experience in leadership roles in the healthcare space, including clinical, payer, provider and regulatory experience, offering unique insight and providing creative solutions in the rapidly changing healthcare environment. Throughout her career and as a Senior Advisor at AVIA, she has leveraged her clinical experience in the payer and provider space to establish a strategic vision for clinical transformation.

Dr. Peter Chang, Vice President of Care Transitions, Tampa General Hospital
Dr. Chang attended medical school and completed his Internal Medicine residency at USF Health, Morsani College of Medicine. He began his career as an academic Hospitalist at TGH and was also an associate program director for the USF internal medicine residency program. He joined the TGH team as the Chief Medical Informatics Officer in 2014 where he assumed responsibility for all provider and patient facing technologies. In early 2018, his role expanded to leading Case Management, a length of stay reduction program, and the creation of CareComm (a hospital command center at TGH).

Janice Concilio, Vice President of Patient Care Services, St. Luke’s University Hospital
Since 2005, Janice Concilio has been the VP of Patient Care Services for St. Luke’s University Hospital in Bethlehem, PA. She has a varied nursing leadership background with many clinical specialties including surgical services, maternal/child, acute care, emergency, critical care, and trauma. More recently, Janice stepped up to the role of Network Command Center lead to combat the devastating pandemic, efficiently managing a network of 11 hospitals through COVID-19.

Angie Franks, CEO & President, Central Logic
Angie joined Central Logic as CEO in 2017, bringing with her a strong reputation for transformational leadership and a proven track record of increasing revenue, driving new market growth, and building high-performance teams.Before joining Central Logic, Angie spent 30 years in the healthcare technology space, holding leadership positions with a number of prominent healthcare firms, including The Advisory Board Company, Lawson Software, Healthland, and GeoAccess. She currently serves on the boards of Medical Alley; the Pinky Swear Foundation for children with cancer; and the United Hospital Foundation; she previously chaired the Central Logic board of directors.