[Webinar Recording] Outlook on Virtual Visits: Lessons Learned and What’s Next for Health Systems



In 2020, the number of consumers who had a virtual visit tripled to 22%, and 80% of physicians completed a virtual visit, up from 22% pre-pandemic.1

Virtual visits spiked dramatically in 2020. What will the new norm be for virtual health, and what’s next? Participants will hear from AVIA’s Kathryn Austin, Director, Center for Consumerism, who helps health systems sustainably scale virtual health. Using data from health systems across the country, industry experts will examine the evolution of virtual visits and the outlook for 2021.

Webinar participants engage in dialogue around:

  • The future of virtual health, informed by the Health System Outlook on Virtual Health Survey
  • Trends across health systems in digital solution adoption and virtual visit volumes
  • Emerging best practices in workflow optimization, provider buy-in, and technology implementation
  • Operating models under consideration by health systems
1Amwell. From Virtual Care to Hybrid Care: COVID-10 and the Future of Telehealth. October 2020.

Download the slides or access the recording on AVIA Connect