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Let’s get virtual

When Olivia Newton-John sang about getting physical, there was no way she could predict a world of computers, smart phones, Tik Tok, memes, WebMD, or a pandemic. So, we suggest a 2021 update: let’s get virtual.

In this week’s bulletin, we’ll explore the virtual health landscape, brought into the spotlight by COVID-19, and examine what the “new normal” of virtual health will look like. Let’s jump in.

Industry insights

• The Future of Ambulatory Care: 4 Ways to Harness Digital Solutions [AVIA]: A successful ambulatory care strategy incorporates digital at its core. Understand the role digital solutions play in creating the ambulatory care model of the future.
• Virtual Visits in Healthcare: The Past, Present, and Future [AVIA]: Virtual visits are here to stay. Explore the current landscape and future outlook of virtual visits, and how your health system can be a leader in the space.
• Asynchronous Virtual Health: 3 Reasons It’s Critical for Now and Foundational for the Future [MedCityNews]: Asynchronous visits are an essential part of any omni-channel virtual care strategy. Learn more about how asynchronous visits can enable more robust care models.
• What the Pandemic Means for Health Care’s Digital Transformation [HBR]: Three CIOs from leading health systems discuss what the “new normal” will look like post-pandemic – and it’s driven by digital.

AVIA events

• 2/23/21, 1-2 PM CT: Manual Processes are Out: How to Automate Your Revenue Cycle
• Recording: Outlook on Virtual Visits: Lessons Learned and What’s Next for Health Systems |  Access the recording and slides
• Recording: The Future of Ambulatory Care: 4 Keys to Success  |  Access the recording and slides

See all events

Virtual visits workshop

Join a small group of health system leaders for our four-week virtual visits series, designed to help you scale long-term, sustainable virtual visits solutions.

AVIA Expert Spotlight

“Our Members are off to the races in 2021 with virtual visits. We’re seeing them set targets to deliver between 10-25% of care virtually and explore new care and staffing models to support these efforts. We expect the technology market to continue to move rapidly this year, and that health systems will expand their work in other virtual health capabilities including virtual triage and specialist consults.” – Kathryn Austin, Director, Center for Consumerism

Just for fun

While virtual visits make it easier for physicians to meet with their patients, it doesn’t mean that patients have stopped trying to self-diagnose, as this Reddit user proves:

Doctors of Reddit, what is the most outrageous self-diagnosis that you’ve heard from a patient?

“My mom took my sister and me to the doctor when we were kids because we had weird bumps all over the back of our tongues. We were diagnosed with tastebuds.” – /u/tacosplusmequals