Benchmarking

Digital transformation is reshaping healthcare—but tracking success in digital health isn’t easy. Health systems need clear benchmarks to assess digital performance, set meaningful targets, and drive impact.

At AVIA, we heard directly from our Network that a gap existed in digital benchmarking. That’s why we developed the first directly sourced digital benchmarking program—providing standardized metrics, transparent performance across the Network, and actionable insights to guide transformation.

Introducing AVIA Benchmarking Report

AVIA Benchmarking was built to help health systems measure digital capability performance with precision. By establishing standard definitions and calculations, we enable true apples-to-apples comparisons across organizations.

We provide measurement across AVIA’s Centers of Excellence, by tracking these process metrics, health systems can directly impact critical financial levers, including patient acquisition, retention, access, cost savings, labor efficiency, and clinical outcomes.

To drive meaningful change, organizations must track digital performance against clear targets and integrate these insights into their balanced scorecard, ensuring digital transformation remains a strategic priority.