Measure, compare, and accelerate digital transformation with the industry’s comprehensive benchmarking report.
Digital transformation is reshaping healthcare—but tracking success in digital health isn’t easy. Health systems need clear benchmarks to assess digital performance, set meaningful targets, and drive impact.
At AVIA, we heard directly from our Network that a gap existed in digital benchmarking. That’s why we developed the first directly sourced digital benchmarking program—providing standardized metrics, transparent performance across the Network, and actionable insights to guide transformation.
AVIA Benchmarking was built to help health systems measure digital capability performance with precision. By establishing standard definitions and calculations, we enable true apples-to-apples comparisons across organizations.
We provide measurement across AVIA’s Centers of Excellence, by tracking these process metrics, health systems can directly impact critical financial levers, including patient acquisition, retention, access, cost savings, labor efficiency, and clinical outcomes.
To drive meaningful change, organizations must track digital performance against clear targets and integrate these insights into their balanced scorecard, ensuring digital transformation remains a strategic priority.
Both Members and Non-Members can now participate and receive key data points based on AVIA’s Core Benchmarking.
Each engagement is tailored to your organization’s structure, pace, and goals.
As we continue our core benchmarks and metrics, we remain at the forefront—working closely with our Members to stay ahead of the evolving digital health landscape. Each year, we actively monitor industry trends and expand our key metrics to ensure our Members stay ahead of the curve.
For our Members, they receive additional insights on guided interactions (chat, text, voice), virtual nursing, virtual sitting, eConsults, RPM, ambient clinical documentation, and much more.
“Avia has been instrumental in helping us prioritize, focus, and accelerate digital transformation.”
